Your online order will include an Easy Return label. Simply apply your Easy Returns label to the parcel you are returning and drop it off at your nearest Australia Post Box or Office.
In your return parcel, please include your original Packing List from your order, ensuring you complete the form advising us which items you are returning and the reason code.
Please keep a record of your tracking number. We will not offer refunds on parcels that do not have proof. We cannot offer refunds on parcels that may become lost in the post.
We will process your refund within 3-5 business days of receiving the parcel, excluding the returns postage cost ($6.99 for using the Easy Returns label).
Please note Easy Returns is unavailable for New Zealand orders.